Amazing and trustworthy!
In three words I would describe my experience as -
Professional - the customer service was outstanding!
Easy - the sale/hand over was easy, the staff did all of the work for me!
Pleasant - the staff were easy to talk to, lovely to get along with and pleasant to do business with.
I would definitely use again, without a shadow of a doubt!
Aleksander H on 27-06-23
Very nice people
I was initially dealing with Paul when I came to view the Tiguan, later on during the process I was doing most of the dealings with another very helpful chap called Rickki. Both staff member's were just as great and as helpful as easy as each other to be completely honest. These guys stuck to their word! Just before I purchased the car we had a talk about a Cambelt being changed as and when it needed to be, these guys stuck to what they said they was going to do and this morning they changed the cambelt which I was very impressed with. The chaps were very nice to deal with, easy going, easy to get along with, I would deffo rate full 5/5 these guys have been very helpful!
ABK B on 09-10-23
A regular happy customer
I always take my car to BMC to be serviced and to have its MOT as I always get excellent customer service from a very welcoming and friendly team. I have just purchased a new VW Passat which I am very happy with thanks to the sales manager Paul for helping me choose the right car. Thanks to Rikki who handed over the car and talking me through everything I needed to know as it's much more technical than my old Passat. I would happily recommend them to our family and friends.
Simon C on 28-07-23
Excellent service and excellent car
Hi Brockham, just a quick review to say thank you to Ricki for all the help when buying my Passat. Ricki is a very very nice guy and very helpful with anything. There was no pressure to buy the car and he was more than happy to spend his time showing me around everything. The car is fantastic I'm really happy with it, its perfect for what I needed. As and when I want to change the car I will be back in contact with Ricki. Thank you again.
Aqeel N on 07-03-23
The best of the best
Paul has been sorting me out for years I've been coming here for my cars for donkeys years Paul is a top man. I never have any complaints and they always sell me the best of the best. This time round I've got a VW Passat and its a top motor chuffed to bits. I always tell everybody about Brockham and always will. Thanks again and see you in a year or so!
Robin H on 10-03-23
We like Rikki
I recently purchased a Ford Focus from Brockham Motor Company, and we have been over the moon since. I'm enjoying the experience and getting used to the car. It's a bit of a change for my husband as he's used to Skoda's, but he's gradually warming up to it. The customer service exceeded our standards, and the staff member Rikki was really helpful, friendly and highly accommodating. We appreciate his assistance, and we'd rate our experience a solid 5 out of 5. It's been a really nice run.
Rebecca C on 08-11-23
I wouldn't want to ever go anywhere else
Brockham Motor Company are completely brilliant, super helpful and looked after me so well. Paul always looks after me very well, I have been using Brockham for years and I wouldn't even want to go anywhere else. I had a Volkswagen Polo and now I am driving a Kia Picanto, it is a little bit different, I am still getting used to it but I do love it a lot. Thank you Brockham team.
I never give anybody full top marks but I will give them a very high 4.5. Thank you so much.
Audrey G on 02-06-23
Paul at Brockham was fantastic
There is quite a bad stigma surrounding car dealers, so naturally I was a bit nervous buying from trade, however, Paul at Brockham was fantastic. He put my mind at ease from the get go, he was so lovely and really patient. He explained everything clearly and showed me all of the functions on the Seat. I couldn't be happier with how easy everything was and how lovely Paul was, I would definitely recommend Brockham Motor Company, they are a very trust worhty dealer.
Dasna R on 05-05-23
Brilliant all round
I like the sales mans approach to be honest, he was pretty relaxed , informative but not pushy in the slightest, none of the usual breathing down your neck hard selling you. I drove away with the VW Arteon on the day I went to view it and I love it and do enjoy being behind the wheel I have had no issues at all with it. The customer service was literally perfect. I would come back to visit Brockham Motor Company in the future as/when I need a new car, for now though, I will be highly recommending to anybody else looking to buy a new car.
Gary A on 27-06-23
Brilliant place.
I am very happy with my vehicle purchase. Have had no problems with the car and am very pleased with it. Thank you, I would rate my experience as a 5.
Jessica A on 30-06-23
