We like Rikki
I recently purchased a Ford Focus from Brockham Motor Company, and we have been over the moon since. I'm enjoying the experience and getting used to the car. It's a bit of a change for my husband as he's used to Skoda's, but he's gradually warming up to it. The customer service exceeded our standards, and the staff member Rikki was really helpful, friendly and highly accommodating. We appreciate his assistance, and we'd rate our experience a solid 5 out of 5. It's been a really nice run.
Rebecca C on 08-11-23
Absolutely perfect!
I am very happy with the car, its absolutely perfect!
Mrs B on 05-05-23
Very nice people
I was initially dealing with Paul when I came to view the Tiguan, later on during the process I was doing most of the dealings with another very helpful chap called Rickki. Both staff member's were just as great and as helpful as easy as each other to be completely honest. These guys stuck to their word! Just before I purchased the car we had a talk about a Cambelt being changed as and when it needed to be, these guys stuck to what they said they was going to do and this morning they changed the cambelt which I was very impressed with. The chaps were very nice to deal with, easy going, easy to get along with, I would deffo rate full 5/5 these guys have been very helpful!
ABK B on 09-10-23
Very good experience
I am very happy with the Octavia that I recently purchased from Brockham, it has been a lovely car to drive. The team did a good job in getting that clean and tidy, I was quite impressed. It was only Paul that I had dealings with, he was a really nice guy. I had a good overall experience, I am happy to recommend.
John S on 05-05-23
I give 20 stars
I am so happy I found this motor dealership I am plan on coming back when I want MOT and service my car. The salesman is Rikki he is the best salesman ever he is lovely man very kind and helpful. If I can give more stars I will give 20 stars. My Skoda is brilliant car its got great history and very clean. I am recommend this dealership garage to all my customers.
Amadadul H on 07-03-23
Amazing and trustworthy!
In three words I would describe my experience as -
Professional - the customer service was outstanding!
Easy - the sale/hand over was easy, the staff did all of the work for me!
Pleasant - the staff were easy to talk to, lovely to get along with and pleasant to do business with.
I would definitely use again, without a shadow of a doubt!
Aleksander H on 27-06-23
The best experience down at Brockham
I can not sing Paul's praises enough, he was purely and simply amazing and looked after me so so well. Dealing with Paul was a pleasure. I would use Brockham Motor Company without second thought and I would love for my friends and family to use this dealership and experience the brilliant customer service that I did. I must say, I am loving the car. It is well and truly a gem, I have only had it 1 week but I am very much loving and and it does drive very smooth. Thank you.????
Christina S on 01-09-23
Second to non
No dramas down here at Brockham Motor Company! These guys have been Fab and have been the best I have seen in a good while. The buying process was easy and straight forward with no issues in the slightest. Rikki has been nothing but helpful and provided me with second to non customer service. A straight up 5 stars from me.
Adam B on 09-10-23
I wouldn't want to ever go anywhere else
Brockham Motor Company are completely brilliant, super helpful and looked after me so well. Paul always looks after me very well, I have been using Brockham for years and I wouldn't even want to go anywhere else. I had a Volkswagen Polo and now I am driving a Kia Picanto, it is a little bit different, I am still getting used to it but I do love it a lot. Thank you Brockham team.
I never give anybody full top marks but I will give them a very high 4.5. Thank you so much.
Audrey G on 02-06-23
Brilliant all round
I like the sales mans approach to be honest, he was pretty relaxed , informative but not pushy in the slightest, none of the usual breathing down your neck hard selling you. I drove away with the VW Arteon on the day I went to view it and I love it and do enjoy being behind the wheel I have had no issues at all with it. The customer service was literally perfect. I would come back to visit Brockham Motor Company in the future as/when I need a new car, for now though, I will be highly recommending to anybody else looking to buy a new car.
Gary A on 27-06-23