We like Rikki
I recently purchased a Ford Focus from Brockham Motor Company, and we have been over the moon since. I'm enjoying the experience and getting used to the car. It's a bit of a change for my husband as he's used to Skoda's, but he's gradually warming up to it. The customer service exceeded our standards, and the staff member Rikki was really helpful, friendly and highly accommodating. We appreciate his assistance, and we'd rate our experience a solid 5 out of 5. It's been a really nice run.
Rebecca C on 08-11-23
The best of the best
Paul has been sorting me out for years I've been coming here for my cars for donkeys years Paul is a top man. I never have any complaints and they always sell me the best of the best. This time round I've got a VW Passat and its a top motor chuffed to bits. I always tell everybody about Brockham and always will. Thanks again and see you in a year or so!
Robin H on 10-03-23
Brilliant all round
I like the sales mans approach to be honest, he was pretty relaxed , informative but not pushy in the slightest, none of the usual breathing down your neck hard selling you. I drove away with the VW Arteon on the day I went to view it and I love it and do enjoy being behind the wheel I have had no issues at all with it. The customer service was literally perfect. I would come back to visit Brockham Motor Company in the future as/when I need a new car, for now though, I will be highly recommending to anybody else looking to buy a new car.
Gary A on 27-06-23
Amazing and trustworthy!
In three words I would describe my experience as -
Professional - the customer service was outstanding!
Easy - the sale/hand over was easy, the staff did all of the work for me!
Pleasant - the staff were easy to talk to, lovely to get along with and pleasant to do business with.
I would definitely use again, without a shadow of a doubt!
Aleksander H on 27-06-23
I wouldn't want to ever go anywhere else
Brockham Motor Company are completely brilliant, super helpful and looked after me so well. Paul always looks after me very well, I have been using Brockham for years and I wouldn't even want to go anywhere else. I had a Volkswagen Polo and now I am driving a Kia Picanto, it is a little bit different, I am still getting used to it but I do love it a lot. Thank you Brockham team.
I never give anybody full top marks but I will give them a very high 4.5. Thank you so much.
Audrey G on 02-06-23
Highly Recommendable
I am seriously happy with the out come down at Brockham Motor Company. I came to view a car which I really really liked the look of (Seat Leon), I had noticed it was time for a cambelt change which kind of put me off, I was just about to email Paul who I was dealing with at the dealership, I then saw his email saying that he has changed the cambelt as it was due because of the milage. Now, that really stood out to me, he did that off his own back and that was a huge plus factor and filled me with reassurance. I didn't even have to ask! If in the next few years these guy's have the type of cars they have in stock now, well priced and reliable, then you know ill be back here! It was my first time using Brockham Motor Company and I would certainly recommend.
Colin P on 01-09-23
Passing on my recommendations
Over all my experience was great and I really enjoyed purchasing the Ford Mondeo! I was pleased with how I was dealt with, such informative chaps in and around the dealership! The car is running great, just as it should and its a decent car to say the least! Thank you Brockham Motor Company, I will be passing on my recommendations
Nicholas L on 27-06-23
Definite 5 stars
Me and my partner came to Brockham Motor Company and purchased a lovely little Silver Skoda, its a great car and that is doing the job perfectly. We are just waiting on getting it back in at Brockham just to touch up a few small scratches and then we will be on. We are very happy with how everything was handled, the gentlemen dealing with us was very informative, knew a lot about the car and reassured us though the process. All of our questions were answered thoroughly! 5 star service for definite!
Andrew E on 01-09-23
A regular happy customer
I always take my car to BMC to be serviced and to have its MOT as I always get excellent customer service from a very welcoming and friendly team. I have just purchased a new VW Passat which I am very happy with thanks to the sales manager Paul for helping me choose the right car. Thanks to Rikki who handed over the car and talking me through everything I needed to know as it's much more technical than my old Passat. I would happily recommend them to our family and friends.
Simon C on 28-07-23
Second to non
No dramas down here at Brockham Motor Company! These guys have been Fab and have been the best I have seen in a good while. The buying process was easy and straight forward with no issues in the slightest. Rikki has been nothing but helpful and provided me with second to non customer service. A straight up 5 stars from me.
Adam B on 09-10-23