Paul at Brockham was fantastic
There is quite a bad stigma surrounding car dealers, so naturally I was a bit nervous buying from trade, however, Paul at Brockham was fantastic. He put my mind at ease from the get go, he was so lovely and really patient. He explained everything clearly and showed me all of the functions on the Seat. I couldn't be happier with how easy everything was and how lovely Paul was, I would definitely recommend Brockham Motor Company, they are a very trust worhty dealer.
Dasna R on 05-05-23
Amazing and trustworthy!
In three words I would describe my experience as -
Professional - the customer service was outstanding!
Easy - the sale/hand over was easy, the staff did all of the work for me!
Pleasant - the staff were easy to talk to, lovely to get along with and pleasant to do business with.
I would definitely use again, without a shadow of a doubt!
Aleksander H on 27-06-23
A regular happy customer
I always take my car to BMC to be serviced and to have its MOT as I always get excellent customer service from a very welcoming and friendly team. I have just purchased a new VW Passat which I am very happy with thanks to the sales manager Paul for helping me choose the right car. Thanks to Rikki who handed over the car and talking me through everything I needed to know as it's much more technical than my old Passat. I would happily recommend them to our family and friends.
Simon C on 28-07-23
The best experience down at Brockham
I can not sing Paul's praises enough, he was purely and simply amazing and looked after me so so well. Dealing with Paul was a pleasure. I would use Brockham Motor Company without second thought and I would love for my friends and family to use this dealership and experience the brilliant customer service that I did. I must say, I am loving the car. It is well and truly a gem, I have only had it 1 week but I am very much loving and and it does drive very smooth. Thank you.????
Christina S on 01-09-23
Very nice people
I was initially dealing with Paul when I came to view the Tiguan, later on during the process I was doing most of the dealings with another very helpful chap called Rickki. Both staff member's were just as great and as helpful as easy as each other to be completely honest. These guys stuck to their word! Just before I purchased the car we had a talk about a Cambelt being changed as and when it needed to be, these guys stuck to what they said they was going to do and this morning they changed the cambelt which I was very impressed with. The chaps were very nice to deal with, easy going, easy to get along with, I would deffo rate full 5/5 these guys have been very helpful!
ABK B on 09-10-23
I wouldn't want to ever go anywhere else
Brockham Motor Company are completely brilliant, super helpful and looked after me so well. Paul always looks after me very well, I have been using Brockham for years and I wouldn't even want to go anywhere else. I had a Volkswagen Polo and now I am driving a Kia Picanto, it is a little bit different, I am still getting used to it but I do love it a lot. Thank you Brockham team.
I never give anybody full top marks but I will give them a very high 4.5. Thank you so much.
Audrey G on 02-06-23
Very good experience
I am very happy with the Octavia that I recently purchased from Brockham, it has been a lovely car to drive. The team did a good job in getting that clean and tidy, I was quite impressed. It was only Paul that I had dealings with, he was a really nice guy. I had a good overall experience, I am happy to recommend.
John S on 05-05-23
Recommend all day long.
I can't tell you how chuffed we are with the Skoda. I've spent the last 20 years in a van so this is like pure luxury compared. I've just driven down to Devon for a week away and its unreal to drive, lovely and comfortable. It drives very smoothly, brilliant all round! I hadn't ever heard of Brockham Motor Company before I found the Skoda online, I took the plunge to pop down to see it, Rikki welcomed me and I was very much impressed with the service I received, he looked after me well and was always on hand for anything I needed. For a first time experience it was fanatstic. I have no hesitation in shopping here again in the future and happy to pass on my recommendations!
Paul W on 07-03-23
Deserving a 6/5!
Down at Brockham Motor Company I received very impressive customer services. Paul was the chap I was dealing with and he was extremally helpful and did the utmost for me. If I ever buy a car again and I can assure you, this will certainly be the first place I come. The Vauxhall Astra has been highly reliable and a great run around since the day of the purchase. Faultless service. If I could I would rate 6 out of 5!
Keith P on 09-10-23
We like Rikki
I recently purchased a car from Brockham Motor Company, and I'm delighted to report that everything is running smoothly so far. I'm enjoying the experience and getting used to the car. It's a bit of a change for my husband as he's used to Skoda's, but he's gradually warming up to it. The customer service met our standards, and the staff member Rikki was really helpful and friendly. We appreciate his assistance, and we'd rate our experience a solid 5 out of 5. It's been a really nice run.
Rebecca C on 07-11-23